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Completing the course booking form constitutes a legally binding contract and as such, any cancellation must be made in writing and in accordance with the cancellation terms below. Jee reserve the right to refuse admission if payment of the course fee has not been received prior to the course start date. Jee will hold your data on computer under the terms of the General Data Protection Regulation (GDPR) 2018. Jee reserve the right to make changes to the course start date, duration, tutor and content, if necessary. In the unlikely event that Jee have to cancel the course, Jee will refund you the course fee in full, but will disclaim any further liability.
Please do not send your credit card details via e-mail as this is not secure. If you do send your credit card details by e-mail Jee accepts no liability for any credit card fraud perpetrated by a third party. Card details are processed via our website by a secure encrypted third party processor (Stripe). Customers must provide a daytime telephone number. We log all originating information on online orders. Unfortunately we cannot accept Electron or American Express cards. We reserve the right to decline orders as necessary due to credit card fraud.
Once a course booking form has been submitted by a delegate any cancellation and transfer requests must be received in writing and are subject to the following terms:
There is no charge for a delegate to substitute someone else to attend the course.
Jee reserves the right to charge all fees, statutory interest on late payments and commission relating to the pursuit of overdue debt to the delegate/company (as appropriate).
We endeavour to respond to all complaints immediately. If you wish to make a complaint please contact:
Hildenbrook House, The Slade
Tonbridge, Kent, TN9 1HR
T: +44 1732 371371
F: +44 1732 361646
Office hours Mon – Fri 8.30am – 5:30pm (UK time)
Access to online courses is made available once full payment has been received. The delegate will be contacted to confirm their start date. The delegate must start the online course within 3 months of Jee receiving payment. If the course is not started within this time, no refund will be made.
This agreement shall be governed by English law. The parties hereby irrevocably agree that English Courts shall have the jurisdiction over any dispute arising out of this agreement, in addition to the higher Courts of any jurisdiction within which any breach of these terms may take place.
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