TERMS & CONDITIONS

COURSE BOOKING CONDITIONS

• Completing the booking process constitutes a legally binding contract
• Cancellations must be in made in writing
• Jee reserve the right to refuse admission if the payment of course fees has not been received prior to the event
• Jee will hold your data on computer under the terms of the Data Protection Act
• We reserve the right to make changes, if necessary
• In the unlikely event that we have to cancel the course, we will refund you the course fee in full, but will disclaim any further liability

• Bookings made before the early bird booking deadline:

Payment is due immediately by credit/debit card, BACS, or cheque and an early bird discount of £200 or US$400 is applicable (prices shown on website include this).  Please see your invoice for details.  Should payment not be received immediately and there are less than 3 weeks before the course start date then Jee can only accept payment by credit/debit card.

Payment is due immediately and can only be made by credit/debit card, and the full price of the course will be payable.

Please do not send your credit card details to us via e-mail, this is not secure. Credit card details are processed by a secure encrypted third party processor (SECPay), guaranteeing security and convenience.  Customers must provide a daytime telephone number. We log all originating information on online orders. Unfortunately we can not accept Electron cards. We reserve the right to decline orders as necessary due to credit card fraud.

Cancellation and Transfers

• Cancellations and Transfers must be received in writing.
• Cancellations and Transfers made up to 3 weeks before the course start date will incur a £200 or $400 administration charge.  A refund of the balance will be made if not transferring.
• If you wish to transfer less than 3 weeks before the course start date a transfer fee of £400 or $800 is payable. (£200 or $400 for a 1 day course)
• There is no refund for Cancellations made less than 3 weeks before a course start date and the full invoice remains payable.  Please note that Jee retains the services of the ‘Credit Protection Agency’ who will pursue the payment of all overdue debt.  Jee reserves the right to charge all fees and commission relating to the pursuit of overdue debt to the delegate and/or company.
  

• There is no charge to substitute another person to attend the course.

Statutory rights

None of the above terms and conditions affect your statutory rights as a consumer.

COMPLAINTS

We endeavour to respond to all complaints immediately. If you wish to make a complaint please contact us:

PRIVACY POLICY

Personal details are collected during the ordering process and when entering personal details on the ’Profile’ webpage. Any information given during the ordering process is held by Jee for marketing purposes and processing your order only. These details will only be used for this and not be passed to any third parties. We may occasionally send out mailings relating to our products. You will not receive any mailings from us unless you have authorised us to do so, by making a selection on the check box when entering your customer details within the order process or on the ’Profile’ webpage. Jee does not hold or have access to your credit card details. Credit card details are held by SECPay for billing purposes relating to your order only. For enquiries regarding our privacy policy please email admin@jee.co.uk.